Dr. Charles opens the show discussing the recent release of Numb. He then focuses on the recent trend of people behaving badly on flights, sporting events, and other public places...as well as his own firsthand episode. He then welcomes Dr. Sara Gorman, co-author of Denying to the Grave: Why we ignore the facts that will save us to talk about how information, whether online sources such as WebMD or advice from our physicians, can impact patient knowledge, behavior, and ultimately, outcomes when detecting or treating health issues.