Dr. Charles opens the show discussing a situation he had in a bar. He then welcomes Dr. Gloria Mark from the University of California-Irvine to discuss email- the stress associated with it, how it impacts our attention, and whether or not it helps us be more productive. They discuss solutions for both individuals and companies to manage their email inboxes without the inboxes managing them. He then dives into The Numb Podcast email inbox to read a few messages from listeners.